Privacy Policy

Last updated: 1 March 2026

Ridge & Range Distribution ANZ (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the New Zealand Privacy Act 2020.

1. What Information We Collect

We may collect personal information including:

Name;
Company name;
Email address;
Phone number;
Delivery or billing address;
Any information you provide via forms, email or telephone.
We may also collect website usage information through cookies and analytics tools.

2. How We Use Your Information

We collect and use personal information to:

Respond to enquiries;
Process orders;
Provide product information and updates;
Manage dealer relationships;
Improve our website and services;
Comply with legal obligations.
Under no circumstances will we sell your personal information to third parties.

3. Disclosure of Information

We may disclose your information to:

Service providers. For example: Courier companies, Dealers near you (to answer any queries regarding products, services and availability), Ridge and Range Distribution mailing list (you can unsubscribe at any time); Government authorities, where required by law.

Shipping & Delivery Information

Where you place an order with us, we collect and use your personal information for the purpose of processing, fulfilling and delivering your order.

This may include sharing relevant information (such as name, company name, delivery address and contact number) with third-party freight, courier and logistics providers for delivery purposes.

We only provide the information necessary to complete delivery and take reasonable steps to ensure that our service providers handle your personal information securely and in accordance with applicable privacy laws.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

5. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate.

To do so, please contact us using the details below.

6. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You may disable cookies through your browser settings.

7. Data Breaches

If a notifiable data breach occurs, we will comply with our legal obligations under applicable privacy laws, including notifying affected individuals where required.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Ridge & Range Distribution ANZ
Email: hello@rranz.com